Knowledge Hub
FAQs & Support
Common questions about CDSL/NSDL, CMR downloads, KYC, settlement timelines, and Polemarch platform specifics.
4 articles in FAQs & Support
CDSL vs NSDL: which demat account do you actually have?
The two Indian depositories, what distinguishes them, how to tell which one holds your account, and why it matters for unlisted shares.
4 min readUpdated 01-Apr-2026
How to download your CMR copy (CDSL & NSDL)
Step-by-step instructions for getting the Client Master Report from both depositories. Required for Polemarch KYC.
3 min readUpdated 14-Apr-2026
KYC is stuck — what do I do?
Common KYC failure modes on Polemarch and how to clear each one yourself.
4 min readUpdated 09-Apr-2026
How funds reach Polemarch: VBA, IMPS, RTGS explained
Every deposit gets its own virtual bank account, locked to your source bank. Here's how the rails work.
5 min readUpdated 07-Apr-2026