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Investor protection · Safety

Defrauded? Here’s how to get help

Lost money in an unlisted-share or pre-IPO scam — money gone from your account? Act quickly. Below are the exact places to report it, how to recognise a scam, and the checks that stop most fraud before it happens.

If money just left your account, report to Cyber Crime first — call 1930. The first hour (the “golden hour”) is your best chance to freeze the funds. Jump to where to report ↓

The scams to watch for

Almost every unlisted-market fraud carries one or more of the same tells. If you see these, stop.

Before you buy: a due-diligence checklist

Most fraud fails against a few simple habits. Run this list before any unlisted purchase.

If money has already gone: where to report

Act quickly and use the right forum. You can — and often should — file with more than one.

National Cyber Crime — act first

call 1930 · cybercrime.gov.in

For any online financial fraud — money moved via UPI, net-banking or cards. Speed matters: reporting within the first hour (the “golden hour”) gives the best chance of freezing funds.

Use it when: you paid digitally and the money has just left your account.

RBI Sachet portal

sachet.rbi.org.in

The Reserve Bank’s portal for reporting entities collecting money through unregulated or fraudulent schemes — Ponzi-style “assured return” plans and unauthorised deposit-takers. Sachet forwards cases to the relevant authorities for action.

Use it when: an entity offered an unregulated scheme or “guaranteed” returns.

SEBI SCORES

scores.gov.in

SEBI’s complaints-redressal system for grievances against SEBI-registered intermediaries and listed-company matters.

Use it when: your complaint is against a registered intermediary or a securities matter.

Police / Economic Offences Wing

local police · EOW

File an FIR for cheating and criminal breach of trust. For larger or organised frauds, the state Economic Offences Wing is the specialist unit. Keep every record.

Use it when: you’ve been cheated and want a criminal case on record.

Keep your evidence. Before reporting, save screenshots of the conversation, payment references and UTRs, any “allotment” documents, and the names and numbers used. It makes every channel above faster and more effective.

How a compliant platform lowers the risk

The point isn’t to fear the market — it’s to transact it properly

Direct demat transfer

Shares move seller-to-buyer into your own demat — no pool accounts.

Due diligence first

Every company is evaluated for financial discipline and governance before it’s listed to you.

Transparent, documented deals

Clear pricing, full paperwork, and shares settled into your own demat account.

KYC & redressal

SEBI-grade KYC, plus a grievance-redressal path and investor charter.

Frequently asked

Is buying unlisted shares legal in India?

Yes. Buying and selling shares of unlisted companies is legal when done through proper transfer and settlement into your demat account. What’s illegal is the fraud around it — misrepresentation, unregistered deposit schemes and non-delivery.

What’s the single best protection against a pre-IPO scam?

Insist that shares are delivered into your own CDSL/NSDL demat account, with documentation, and never pay cash or a personal account. If a seller can’t or won’t settle to your demat, treat it as a scam.

Which portal should I use — Sachet, SCORES or cybercrime?

If money just moved online, report to cybercrime (1930) first. For an unregulated “assured-return” scheme, use the RBI Sachet portal. For a registered intermediary or securities grievance, use SEBI SCORES. For cheating, file an FIR. These aren’t mutually exclusive.

Are “guaranteed monthly returns” on shares ever real?

No. Equity returns are never guaranteed. Any fixed or monthly “return” promised on shares is a hallmark of a Ponzi or fraudulent scheme — the exact kind the Sachet portal exists to flag.

General information, not advice. This page is educational and does not constitute investment, legal or tax advice. Portal names, URLs and procedures can change — verify the current details on the official RBI, SEBI and Government of India websites before acting. Investments in unlisted shares are illiquid, carry limited disclosure and may lose value. Polemarch is an intermediary platform and does not provide investment advice.