FAQs & support
KYC, CMR downloads, off-market transfers, and other operational questions from Polemarch users.
4 articles
How funds reach Polemarch: VBA, IMPS, RTGS explained
Every deposit gets its own virtual bank account, locked to your source bank. Here's how the rails work.
1 minRead
KYC is stuck — what do I do?
Common KYC failure modes on Polemarch and how to clear each one yourself.
1 minRead
How to download your CMR copy (all brokers)
Verified CMR-download instructions for the 15 brokers we support. Required for Polemarch KYC.
4 minRead
CDSL vs NSDL: which demat account do you actually have?
The two Indian depositories, what distinguishes them, how to tell which one holds your account, and why it matters for unlisted shares.
1 minRead